Student Outcomes

• Reflections - Understanding your strengths and areas of opportunities and how to apply this in a professional team setting

• Understanding Generational and Cultural differences and the impacts on the workforce

• Workplace communication scenarios

• Learning activities within virtual and simulated environments

• Observation and collaboration at work

• Tourism organisations, networking and improving your employability

Student Experience

• Participate in live online lectures and tutorials led by experts from Flight Centre Travel Academy or watch the recorded sessions.
  • 6 module tutorials
  • 3 assessment Q&As
• Receive one-on-one coaching calls, assessment assistance, and student wellness support as needed.

Content Outline

• Self-motivation, emotional intelligence and goal-setting for career growth
• Understanding team dynamics and effective strategies within the workplace
• The impact of globalisation and the importance of strong leadership for organisations today
• Cultural competency and Australia's generational differences

This subject uses a mix of theoretical readings and class discussions to illustrate how theories connect to real-world scenarios, as well as reflective journals to link theory to the student's professional development.

Assessment

• Reflection on own Emotional Intelligence and Self Motivation

• Individual Presentation

• Case Study Essay - Strategies of an Organisation

What is Emotional Intelligence?

• Emotional Intelligence involves accurately perceiving emotions in oneself and others, utilizing emotions to enhance thinking, comprehending emotions, emotional language, and interpreting signals conveyed by emotions, as well as managing emotions to achieve specific objectives.